kraken
Employer Brand & Employee Value Proposition
The challenge
Kraken is one of the world's oldest and most trusted cryptocurrency exchanges. When I joined in 2022, the company had a strong internal culture rooted in its crypto mission, but the story wasn't operationalized: no Employee Value Proposition, no shared message architecture, and no repeatable system for turning real employee experience into consistent, talent-facing communication across teams and channels.
what i did
I built the employer brand function from the ground up by creating a narrative system the People team could steward over time. The first major initiative was developing Kraken's Employee Value Proposition — a message spine that would anchor all talent-facing communications.
I led the EVP development process end-to-end, starting with stakeholder interviews across the C-suite and People leadership to separate what was true and proven from what was aspirational. I partnered closely with the Chief People Officer on culture and values, ensuring the EVP reflected real employee experience rather than marketing language. I structured the framework around four pillars — mission alignment, autonomy and flexibility, collaborative culture, and crypto conviction — then translated those pillars into reusable proof points, story prompts, and candidate-facing messaging that could be applied consistently across channels (career site, LinkedIn, recruiting content, and internal comms).
Alongside the EVP, I created the #LifeAtKraken talent brand — a clear voice and set of guardrails that made the story repeatable. I rewrote and optimized career site copy, redesigned how job descriptions communicated culture and expectations, and built templates the talent acquisition team could use at scale across regions.
The results
Kraken recognized on Newsweek's Most Loved Workplaces list — US, UK, and Global — ranking #14 worldwide as the only crypto company listed
EVP became required reading for all prospective candidates before their first interview
95% of employees reported understanding company values and how to apply them daily
81% employee engagement rate vs. 31% industry average (Gartner)
94% of employees reported understanding how their work connected to the company's mission